Shipping Policy

Free Shipping Promotion the perfumery co is currently offering Free Standard Shipping on orders over $150 to all Australianaddresses.

Terms and conditions of the offer: this offer includes Standard Shipping only, is to one address only, and does not include Express Shipping; your order value must exceed $150 and also excludes shipping costs; excludes corporate orders; your delivery address must be located within Australia; and this offer is ongoing and is subject to change or may be withdrawn at any time; the below information is from the Australia Post Website. More information and can be found here: Australian Post

Australia Post, Express Post postcode ranges. Click here to get postcodes.

Note: Any postcode marked with the hash sign (#) denotes that the service guaranteed is to the township only. There is no Express Post service guarantee to Darwin and it only applies to Perth CBD.

Standard delivery within Australia

All goods are dispatched from Beaconsfield, Tasmania, Australia and are delivered by Australia Post.

Most orders are dispatched within 1-3 business days.

You will receive a notification email and your order should arrive within 3-7 business days for standard delivery and 1-3 business days for express delivery.

Please note it can take longer to WA, remote and regional areas. Please note that we rely on our delivery partners to successfully deliver within their recommended service time frames.

Australia Post Eparcel

We use AusPOST's eParcel system to deliver items Australia-wide from Beaconsfield, Tasmania. For Australian standard deliveries, please see below shipping charges:

$12.95 postage and handling within Australia. To one address only.

FREE delivery on orders over $150 (excludes shipping costs, corporate orders and express post).

For Australian standard deliveries, please see below guideline, as to when you should receive your parcel:

Sydney metro, Canberra metro, Central Coast and Wollongong: 1-2 business days delivery from despatch

NSW Regional, Melbourne, Brisbane: 2-3 business days delivery from despatch
VIC Regional, QLD Regional, Adelaide: 3-4 business days delivery from despatch
SA Regional, Tasmania: 4-5 business days delivery from despatch
Darwin: 5-6 business days delivery from despatch
Perth: 5-7 business days delivery from despatch
NT Regional: 6-7 business days delivery from despatch

Please note that some rural locations may take slightly longer. Once your order is despatched, you will receive an email from AusPOST with your tracking number, after which you can track your delivery. Please contact AusPOST for any inquiries about your order, as once this leaves our

Online store, it is in the hands of AustPOST.

We suggest you give an address where you will most likely be during the day to receive delivery, as you will be asked to sign for the receipt of your parcel. We can deliver to all business, residential and PO Box addresses in Australia. If you are not at home at the time of delivery a notification card will be left for collection at your local post office.

Express delivery within Australia

We use AusPOST's Express Post to deliver items Australia-wide from Beaconsfield, Tasmania.

Please see below shipping charges:

$24.95 for postage and handling within Australia.To one address only.
For Australian express post deliveries, please see below guideline, as to when you should receive your parcel: Sydney metro, Canberra metro, Central Coast and Wollongong: 1 business day delivery from despatch

NSW Regional, VIC Regional, QLD Regional, Melbourne metro, Brisbane, SA Regional, Tasmania: 2 business days delivery from despatch

WA, NT Regional, Darwin, Perth, QLD Remote: 3 business days delivery from despatch

Please note, deliveries to rural areas will receive the fastest possible delivery using existing transport links, this may take up to 6 business days.

Once your order is despatched, you will receive an email from AusPOST with your tracking

number, after which you can track your delivery. Please contact AusPOST for any inquiries about

your order, as once this leaves our Online store, it is in the hands of AustPOST.

** All orders must be checked & lodged within 7 days of receipt & any claims, errors, or

discrepancies must be reported

immediately.

Please understand that we are unable to provide refunds or exchanges without proof of goods.